Privacy Policy

Last Updated: 7.21.2026

Table of Contents

Introduction

Well Mannered Dog, LLC (“Well Mannered Dog,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit dogtrainingcharleston.com or use our services. Please read this policy carefully. By continuing to use our website and services, you consent to the data practices described in this statement.

Information We Collect

We may collect personal information that you voluntarily provide when interacting with our website or services, including contact information, pet information (name, breed, age, behavioral history), payment information, communication preferences, and details about your dog’s training needs and progress.

Personal Information

When you interact with our website or services, we may collect:

  • Contact information (name, email address, phone number, mailing address)
  • Pet information (name, breed, age, behavioral history, health information)
  • Payment information (credit card details, billing address)
  • Communication preferences
  • Information you provide in forms, surveys, or other interactive portions of our website
  • Records of services provided and training history

Automatically Collected Information

When you visit our website, we may automatically collect certain information through cookies and similar technologies, including your IP address, device identifiers, browser type, operating system, pages visited, time spent on those pages, referring website addresses, and general geographic location.

How We Use Your Information

We use the information we collect to provide and improve our dog training services, process your transactions, communicate with you about your dog’s training progress, deliver relevant marketing content, comply with legal obligations, and enhance your overall experience with Well Mannered Dog.

Your information helps us:

  • Provide personalized training programs tailored to your dog’s needs
  • Process transactions and manage billing for our training services
  • Send training updates, progress reports, and homework instructions
  • Communicate about your appointments, schedule changes, or program updates
  • Improve our training methods and website functionality
  • Comply with legal obligations and protect our rights
  • Track your dog’s training progress and provide appropriate feedback

SMS / Text Messaging

When you provide your mobile number and opt in, we may send text messages about your inquiry, your dog’s training, scheduling, and program updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

Disclosure of Your Information

We value your privacy and do not sell your personal information to third parties. We may share your information in specific circumstances, primarily to facilitate the services you’ve requested from us.

We may share your information with:

  • Chucktown Charley, LLP, an affiliated company that provides lodging and playcare services.
  • Service providers who perform services on our behalf (such as payment processors, email service providers, and technology providers)
  • If required by law or in response to valid legal process
  • To protect our rights, privacy, safety, or property, or that of our customers or other parties

Shared Intake with Chucktown Charley, LLP. Well Mannered Dog, LLC and Chucktown Charley, LLP operate a shared inquiry process so we can direct your request to the company that provides the service you want (training from Well Mannered Dog, or playcare, lodging, and spa services from Chucktown Charley). Information you submit through this shared intake, including your mobile number and SMS consent, is used by both companies solely to respond to and fulfill the service you request. It is not shared with either company, or any third party, for separate marketing or promotional purposes.

The sharing described above excludes text messaging opt-in data and SMS consent, which we do not share with any third party or affiliate for marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.

Cookies and Web Beacons

Our website uses cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and collect information about visitors. You can control cookies through your browser settings, although disabling cookies may limit your ability to use certain features of our website.

We use the following types of cookies:

  • Essential cookies: Necessary for the website to function properly
  • Preference cookies: Remember your settings and preferences
  • Analytics cookies: Help us understand how visitors interact with our website
  • Marketing cookies: Track visitors across websites to display relevant advertising

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data.

You may have the right to:

  • Access or obtain a copy of your personal information
  • Correct inaccurate information about you or your dog
  • Delete your personal information (subject to legal exceptions)
  • Opt-out of marketing communications
  • Request portability of your information to another provider

To exercise these rights, please contact us using the information provided in the Contact Information section.

Children’s Privacy

Our website and services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will promptly delete that information.

Security of Your Information

We implement appropriate security measures to protect your data from unauthorized access, loss, or misuse. However, no online transmission of data is completely secure, and we cannot guarantee the absolute security of your data.

You are responsible for keeping your account credentials secure. We are not liable for any unauthorized access due to your negligence in protecting your login information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The “Last Updated” date at the top of this page reflects the latest version. If material changes are made, we may notify you via email or post a notice on our website.

Your continued use of the website following such changes indicates your acceptance of the updated Policy.

Contact Information

If you have any questions, concerns, or would like to exercise your privacy rights, you can reach us using the following contact methods:

Email: train@dogtrainingcharleston.com
Mail: 555 Main Rd, Johns Island, SC 29455
Phone: 843.569.3022